Privacy Policy

Effective Date: July 28, 2025

CityCloud Technology Limited (“we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us via WhatsApp or any of our services.

1. Information We Collect

When you engage with us through WhatsApp, we may collect the following information:

• Your phone number
• Your name (if shared)
• Chat content (messages exchanged)
• Device information such as IP address and browser type

2. How We Use Your Information

We use the information collected to:

• Provide customer support
• Respond to your inquiries and service requests
• Improve our services and communication

3. Data Sharing

We do not share your personal data with third parties, except as required by law or in the event of a legal request from regulatory authorities.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

5. WhatsApp Business API

Our WhatsApp services are powered by Meta's WhatsApp Business API. By engaging with us via WhatsApp, you agree to WhatsApp’s own Business Terms and Privacy Policy.

6. Your Rights

You have the right to access, correct, or request deletion of your data. To make such requests, please contact us at the address below.

7. Contact Us

If you have any questions or concerns regarding this policy, you may contact us at:

CityCloud Technology Limited
Email: citycloudtech@gmail.com
Phone: +254 787 425 540
Website: https://citycloudtech.com

By using our services, you consent to this Privacy Policy.